= 64), 88% of clinicians rated the importance of communication training when supporting Aboriginal and Torres Strait Islander patients as "high". In contrast, far fewer clinicians rated as "high" their knowledge (28%), ability (25%) and confidence (28%) in effectively communicating with Aboriginal and Torres Strait Islander patients. Thematic analysis identified three areas of need: knowledge of Aboriginal and Torres Strait Islander cultures, health beliefs, and understanding cross-cultural cues. Communication skills can be learned and training, in the form of a tailored intervention to support quality engagement with Aboriginal and Torres Strait Islander patients, should combine cultural and communication aspects with biomedical knowledge.
| Authors | Bernardes, Christina M; Ekberg, Stuart; Birch, Stephen; Meuter, Renata F I; Claus, Andrew; Bryant, Matthew; Isua, Jermaine; Gray, Paul; Kluver, Joseph P; Williamson, Daniel; Jones, Corey; Houkamau, Kushla; Taylor, Marayah; Malacova, Eva; Lin, Ivan; Pratt, Gregory |
|---|---|
| Journal | International Journal Of Environmental Research And Public Health |
| Pages | |
| Volume | 19 |
| Date | 1/01/2022 |
| Grant ID | |
| Funding Body | |
| URL | http://www.ncbi.nlm.nih.gov/pubmed/?term=10.3390/ijerph19031572 |